Privacy Policy
We want to protect your privacy. This Privacy Policy outlines the types of personal information we gather when you use the Nine Mobile service (the "Service"), as well as some of the steps we take to safeguard it.
The following principles apply to the personally identifying information we ask for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, mobile phone number, or email address.
EFFECTIVE AS OF January 2nd, 2009
Nine Multimedia, Inc. and NineMobile.com is strongly committed to protecting your privacy. This Privacy Policy discloses how we collect, use, and share information we gather about you on Nine Multimedia, Inc.'s Web sites and the choices you have regarding our use of and your ability to correct the information. This Privacy Policy applies only to Nine Multimedia, Inc.'s mobile and web products, services, and Web sites with those properties which primarily serve USA markets. We hope that this disclosure will enhance your experience on the mobile and the internet and reinforce the trust that you place in Nine Multimedia, Inc.'s products and services.
We want to protect your privacy. This Privacy Policy outlines the types of personal information we gather when you use the Nine Mobile service (the "Service"), as well as some of the steps we take to safeguard it.
The following principles apply to the personally identifying information we ask for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, mobile phone number, or email address.
Data Collection
Nine Mobile receives your cell phone number when you send a text message to us. Basic Nine Mobile services do not require you to register for an account and provide your name to us, but some advanced Nine Mobile services, such as adjusting notification options, do. If you do choose to register to receive additional Nine Mobile services, Nine Mobile asks you for some personal information in order to register your account (such as your name, email address and a password for your account) and we will use that information to provide the Service. For certain services, we may request credit card or other payment information which we maintain in encrypted form on secure servers.
When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us.
Information Collected Online or in Mobile Services and Apps
Most of the information provided by Nine Multimedia, Inc. is offered without our collecting any personally identifiable information from you. For instance, you can send a text message and get a response instantly and view information via SMS messaging without giving out any personally identifiable information beyond your cell phone number. In order to maximize your experience and to provide you with more enhanced products and services, however, Nine Multimedia, Inc. does ask to collect personally identifiable information (e.g., name, e-mail address, etc.) and demographic data (e.g., zip code, gender, birth date, interests, etc.) that you voluntarily supply to us. When you subscribe to a service, join a mailing list, or make a purchase or sign up for one of our premium services, we will also collect your related information, billing address, phone number, and sometimes credit card information. Some examples of instances when we collect personally identifiable information include when you:
- Subscribe to our premium or enhanced services. Examples include programs delivered by Nine Mobile via SMS or e-mail, desktop or web based software application which you can download to your PC or mobile device to receive information from a Nine Mobile program, Wireless Nine Mobile programs are a group of services which allow you to receive Nine Mobile information on your cellular phone or PDA.
- Complete a survey
- Register for a promotion, contest or sweepstakes
- Make a purchase from our online store
- Send us an e-mail message or complete an inquiry form to receive additional information
- Submit a post to a blog or social network or photo gallery
- Participate in an online forum or community, or
- Customize and application or service of NineMobile.com.
Thus, you have a choice as to whether to provide your personally identifiable information. Although you are not required to disclose any personally identifiable information to us, portions of our Web site and other specialized services may be unavailable to you without such information.
In the case of participation in a social network app you may not be required to provide any personally identifiable information. However, we do require you to select a user name. Also, the sessions are monitored and transcripts are posted on the mobile app or Web site for access by other users. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
How We Use Your Information
We use the information you provide in a limited number of ways. We may use the information to service your account, conduct a transaction that you have requested, display information and advertisements that match your interests and profile, notify you if you've won a contest or sweepstakes and compile demographic statistics about our users. We may on occasion combine information about you that we have with information we obtain from other parties to enhance our ability to market to you those products or services that may be of interest to you.
How We Share Your Information
One of the most valuable assets of our business is you. Nine Multimedia, Inc. does not rent, sell or share personally identifiable information about you with other people or nonaffiliated companies except as described below.
Nine Multimedia, Inc. and its Affiliates
We provide you with the opportunity to opt in to receive special offers from Nine Multimedia, Inc. and it affiliates. If you opt in, Nine Multimedia, Inc. and its affiliates will use your personally identifiable information to inform you of other products or services available from NineMobile.com and its affiliates, including Nine Multimedia, Inc. These products may include, for example, schedules for special programs on Nine Multimedia, Inc. cable network or offers to purchase a calendar from Nine Multimedia, Inc.
Companies Offering Promotions, Products, or Services
In two types of instances, we provide you with the opportunity to opt-in to receive promotions, products or services from third party sponsors: 1) only with your permission, Nine Multimedia, Inc. will periodically send to you, via e-mail, offers and promotions from our third party sponsors which we select based upon your interests or user profile. In these instances, we do not share your personally identifiable information with the third party sponsors-we do the mailing for them. Additionally, you will always have the opportunity, with each e-mail, to opt-out of receiving future offers. 2) In other instances, we provide you with the opportunity to receive products and services from specifically identified third parties directly through our site. In these instances, you must explicitly consent to receive each offer. When you explicitly agree to receive offers from specific third parties, your personally identifiable information is shared with the specific third party to enable them to provide you with the offer you have requested. All information provided to third parties is governed by the Privacy Policies of these third parties. We are not responsible for the information collection practices of these third parties, and you should review the Privacy Policies of these parties before supplying personally identifiable information to them.
Third-Party Processors
When you submit your personal information on the NineMobile.com Web site, it may be shared with a selected third party ("Third Party Processors"). These Third Party Processors may include, for example, companies that operate our online store and companies that process credit card information or handle shipping for Nine Multimedia, Inc. These Third Party Processors may organize, administer, process, and/or analyze data on our behalf to help us provide more relevant offers to you and to eliminate the delivery of duplicate offers. In addition, these Third Party Processors correct and/or update users' data based on information we provide them. We may also use Third Party Processors to deliver materials to you via e-mail or postal service. The data we provide to Third Party Processors is securely stored and maintained by them so that it can be accessed when needed for future purposes. Further, all such Third Party Processors are contractually bound by us to keep the information confidential. All information provided to Third Party Processors is used by them only to carry out the service they are providing for Nine Multimedia, Inc.
Links to Other Web Sites
Like many Web sites on the Internet, Nine Multimedia, Inc. links to pages located on Web sites maintained by various other entities not bound by our Privacy Policy. In some cases you may link to pages of other Web sites that are framed with elements of NineMobile.com such as in the header or footer. The URL will identify the site you are visiting. We are not responsible for the information collection practices of other Web sites. The Privacy Policies of other organizations may differ from ours, for example, with respect to the level of security, use of cookies, and collection, use and disclosure of personally identifiable information.
Purchase or Sale of Businesses
Nine Multimedia, Inc. continually looks for ways to improve our business. One such way of improving our business might be to buy or sell a company. If we buy or sell a business, databases containing personally identifiable information will likely be transferred as part of the sale. If we buy a business, we will honor the requests of that business' former customers regarding their personally identifiable information. If in connection with a sale there will be material changes to the way personally identifiable information is being used, affected consumers will be notified via e-mail and will be given the opportunity to opt-out.
Other Limitations on Privacy
We may provide personally identifiable information without your permission (i) pursuant to judicial or other government subpoenas, warrants, or orders; (ii) where Nine Multimedia, Inc. believes our property or an individual's safety or security is at risk; (iii) if we find that your actions violate our terms and conditions or (iv) where otherwise required by law.
E-mail a Friend
If you choose to use our service that allows you to e-mail a page of our site to a friend, in most circumstances we do not have access to and do not collect any personally identifiable information regarding you or your friend. On certain pages of the site, we need to have access to your and your friend's e-mail addresses temporarily to send the e-mail due to technical requirements. This information is deleted as soon as the e-mail is sent and is not used for any other purpose.
IP Addresses, Cookies, Web Beacons, Gifs, and Information Saved by Other Technologies
Nine Multimedia, Inc. and Third Party Processors acting on our behalf uses various Internet technologies which help us to manage our site operations and track usage behavior so that we can tailor information and advertisements to make your visits more enjoyable and meaningful. These Internet technologies include:
- IP Addresses: random numbers assigned to individual computers which Nine Multimedia, Inc. uses to administer our Web site and help diagnose problems with our servers.
- Cookies: small electronic files transferred from our Web site to your hard drive. Cookies enable Nine Multimedia, Inc. to recognize repeat visitors, track usage behavior and facilitate your access to and use of our site. If you wish, you can choose to have your computer warn you each time a Cookie is being sent, or you can choose to turn off all Cookies. You can do this by resetting your browser (such as Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your Cookies. If you turn Cookies off, however, you won't have access to many of the features which make your experience more efficient and some of our services will not function properly.
We have developed a simple mechanism that allows us to protect some of your custom settings -- even if your NineMobile.com cookies are deleted -- by saving a backup of certain cookie values to a different location on your computer. We can then simply reset these saved values to your cookies when you revisit the site, allowing you to continue enjoying your customized experience on the NineMobile.com website and on other products and services from Nine Multimedia, Inc.. You may adjust the features at any time. If you disable this functionality and your cookies are deleted, you won't have access to many of the features which make your experience more efficient and some of our services will not function properly.
Information saved via other technologies: using similar methods, we can save some of your settings by creating small electronic files in a different location on your computer. This enables Nine Multimedia, Inc. to recognize repeat visitors, track usage behavior and facilitate your access to and use of our site. We can read the saved settings when you revisit the site, allowing you to continue enjoying your customized experience on the NineMobile.com website and on other products and services from Nine Multimedia, Inc. You may adjust the features at any time. If you disable this functionality and your settings are deleted, you won't have access to many of the features which make your experience more efficient and some of our services will not function properly.
Web Beacons (sometimes called single-pixel Gifs): electronic images that allow Nine Multimedia, Inc. to count users who have visited certain Web pages we wish to track. For example, Nine Multimedia, Inc. may include Web Beacons in promotional email messages in order to count how many messages have been opened and acted upon. Web Beacons may also be placed by our advertising partners on Nine Multimedia, Inc. Web pages to help determine the effectiveness of Internet advertising campaigns.
Information that is collected via IP Address, Cookie and Web Beacon and other technologies is not personally identifiable. However, if you choose to provide Nine Multimedia, Inc. with personally identifiable information, this information may be linked to the data stored in these technologies. In addition, we may share aggregate (not individual) site usage statistics and demographic information and other non-personally identifiable information with advertisers and other third parties, but this information will not include any personally identifiable information. Personal information about you as an individual will not be provided to any third party without your consent, except under the circumstances described above in the "Third Party Processors" and "Other Limitations on Privacy" sections.
Use of Cookie and Web Beacon Technology by Advertisers and Ad Serving Networks
Nine Multimedia, Inc. works with Google, Advertising.com, Federated Media, Value Click, AdMod, 24/7 Real Media, DoubleClick and other third parties to serve ads on our site. Some of these ads contain Cookies and/or Web Beacons that are used to track user behavior. This privacy policy does not cover the use of Cookies or Web Beacons set by 24/7 Real Media, DoubleClick or any other third party advertisers. Nine Multimedia, Inc. does not have control over, or even access to, the information contained in these third party Cookies or Web Beacons. For more information about how 24/7 Real Media, DoubleClick, and other ad serving networks use the information collected by these Cookies and Web Beacons and about your option not to accept Cookies placed by these companies, please click here.
Opting-Out, Corrections and Cancellations
In order to receive an offer or promotion from Nine Multimedia, Inc. or a third party in an e-mail, a user must have chosen to receive it during a registration process. To completely ensure that we have your consent, we make sure that each e-mail we send you presents the additional opportunity to opt-out of receiving future e-mails.
If you have registered with us and have obtained a password, you may reset your password, update your personally identifiable information, correct any information, make changes to your preferences, unsubscribe to any e-mail subscriptions or to opt-out of any services, by emailing support@ninemultimedia.
Children's Privacy
Nine Multimedia, Inc. is committed to protecting the safety and privacy of young people using the Internet. We do not knowingly collect personally identifiable information from children under the age of 13 and believe that children should get their parents' or guardians' consent before giving out any personally identifiable information. Our Web site may contain links to third party Web sites geared to children. The linked sites are not under the control of Nine Multimedia, Inc. We are not responsible for the contents of any linked site or any link contained in a linked site, nor are we responsible for the privacy practices of the operators of those sites with respect to children. We strongly encourage parents and guardians to review the Privacy Policies of all linked sites. The Nine Mobile website complies with the Children's Online Privacy Protection Act ("COPPA"). Nine Mobile does not knowingly collect personal information from children under the age of 13. In addition, in the event that a user identifies him or herself as a child under the age of 13 within the site, Nine Mobile will not collect, store or use any personal information of such user. Further, in the event that Nine Mobile receives personal information that Nine Mobile discovers was provided by a child under the age of 13, Nine Mobile will promptly delete such personal information in a secure manner.
Our Commitment to Security
Keeping the information you provide to Nine Multimedia, Inc. secure is important to us. We have put in place appropriate physical, electronic and managerial procedures designed to protect and safeguard your data. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data under our control, including physical, electronic and procedural safeguards. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services. Of course, although Nine Multimedia, Inc. uses standard industry practices to protect your personally identifiable information, we cannot guarantee that your communications with our site will never be unlawfully intercepted, or that your personally identifiable information will never be unlawfully accessed by third parties.
Changes to the Privacy Policy
Nine Multimedia, Inc. reserves the right to alter our Privacy Policy as business needs require. If we decide to change our Privacy Policy, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. All changes to this policy will be posted on our Web site prior to the time they take effect. In the event that we make material changes to the way we use personally identifiable information, affected consumers will be notified via e-mail and will be given the opportunity to opt-out. Please note this Privacy Policy will change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. Regardless, we will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice. Each version will be noted at the top of the page.
If you have any additional questions, please feel free to contact us any time at support@NineMultimedia.com
Effective Date: October 8th, 2008
